Spot vs FareHarbor, Rezgo, Bókun and ROLLER
Booking software that also brings you travellers
FareHarbor, Rezgo, Bókun and ROLLER are all good booking software. Spot is booking software too, with a 6% customer fee on your own site and no card fees for you. On top of that, it puts your experiences in front of travellers looking for things to do in your city.
Us vs them
“Reported” means the company doesn’t publish it; it comes from public reviews and operators.
Best for
- Spot
- Tours and activities that want customers as well as booking software
- FareHarbor
- Tours and activities
- Rezgo
- Tours and activities
- Bókun
- Operators selling a lot on Viator and OTAs
- ROLLER
- Venues and attractions (parks, centres, tickets)
Monthly fee
- Spot
- 3 months free, then €25
- FareHarbor
- €0
- Rezgo
- €0 (reported)
- Bókun
- Free plan; selling online from $49 (Start), $149, $499
- ROLLER
- Quote only; reported around $300–800+
Fee on bookings from your website
- Spot
- Customer pays 6%. You keep 100% of your price.
- FareHarbor
- Customer pays a booking fee, reported around 6%
- Rezgo
- Reported 4–4.9% on web bookings, 0.9% in person
- Bókun
- 1–1.5% per booking on paid plans, can be passed to customers
- ROLLER
- Not published
Card processing fees
- Spot
- Included
- FareHarbor
- Reported to be on you, on top
- Rezgo
- Reported to be on you, on top
- Bókun
- Reported to be on you, on top
- ROLLER
- Through ROLLER payments; rates on request
Prices published
- Spot
- ✓
- FareHarbor
- —
- Rezgo
- Partly
- Bókun
- ✓
- ROLLER
- —
Brings you new customers
- Spot
- Yes: Spot’s traveller marketplace, map, city guides and trip planner
- FareHarbor
- Through resellers and OTAs
- Rezgo
- Through resellers and OTAs
- Bókun
- Through Viator, OTAs and its marketplace
- ROLLER
- —
Money goes to
- Spot
- Your own Stripe account, at booking
- FareHarbor
- Through FareHarbor’s payments
- Rezgo
- Your payment gateway
- Bókun
- Your payment provider
- ROLLER
- Through ROLLER payments
Switch from FareHarbor
- Spot
- Import experiences, prices and weekly times in minutes
- FareHarbor
- —
- Rezgo
- Switching help offered
- Bókun
- —
- ROLLER
- Switching help offered
Booking widget, availability, capacity
- Spot
- ✓
- FareHarbor
- ✓
- Rezgo
- ✓
- Bókun
- ✓
- ROLLER
- ✓
Booking desk, QR check-in, walk-ups, staff logins
- Spot
- ✓
- FareHarbor
- ✓
- Rezgo
- ✓
- Bókun
- ✓
- ROLLER
- ✓
Deposits, promo codes, gift cards
- Spot
- ✓
- FareHarbor
- ✓
- Rezgo
- ✓
- Bókun
- ✓
- ROLLER
- ✓
Customers cancel or change time themselves
- Spot
- ✓
- FareHarbor
- Varies
- Rezgo
- Varies
- Bókun
- Varies
- ROLLER
- Varies
Viator, GetYourGuide and other OTAs
- Spot
- Not yet
- FareHarbor
- ✓
- Rezgo
- ✓
- Bókun
- ✓
- ROLLER
- Limited
Point of sale, waivers, memberships
- Spot
- Not yet
- FareHarbor
- Partly
- Rezgo
- Point of sale
- Bókun
- Partly
- ROLLER
- ✓
| Feature | Spot | FareHarbor | Rezgo | Bókun | ROLLER |
|---|---|---|---|---|---|
| Best for | Tours and activities that want customers as well as booking software | Tours and activities | Tours and activities | Operators selling a lot on Viator and OTAs | Venues and attractions (parks, centres, tickets) |
| Monthly fee | 3 months free, then €25 | €0 | €0 (reported) | Free plan; selling online from $49 (Start), $149, $499 | Quote only; reported around $300–800+ |
| Fee on bookings from your website | Customer pays 6%. You keep 100% of your price. | Customer pays a booking fee, reported around 6% | Reported 4–4.9% on web bookings, 0.9% in person | 1–1.5% per booking on paid plans, can be passed to customers | Not published |
| Card processing fees | Included | Reported to be on you, on top | Reported to be on you, on top | Reported to be on you, on top | Through ROLLER payments; rates on request |
| Prices published | ✓ | — | Partly | ✓ | — |
| Brings you new customers | Yes: Spot’s traveller marketplace, map, city guides and trip planner | Through resellers and OTAs | Through resellers and OTAs | Through Viator, OTAs and its marketplace | — |
| Money goes to | Your own Stripe account, at booking | Through FareHarbor’s payments | Your payment gateway | Your payment provider | Through ROLLER payments |
| Switch from FareHarbor | Import experiences, prices and weekly times in minutes | — | Switching help offered | — | Switching help offered |
| Booking widget, availability, capacity | ✓ | ✓ | ✓ | ✓ | ✓ |
| Booking desk, QR check-in, walk-ups, staff logins | ✓ | ✓ | ✓ | ✓ | ✓ |
| Deposits, promo codes, gift cards | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customers cancel or change time themselves | ✓ | Varies | Varies | Varies | Varies |
| Viator, GetYourGuide and other OTAs | Not yet | ✓ | ✓ | ✓ | Limited |
| Point of sale, waivers, memberships | Not yet | Partly | Point of sale | Partly | ✓ |
A €100 ticket booked on your website
- Customer pays, on Spot
- €106
- You receive, on Spot
- €100
- Customer pays, on FareHarbor (reported)
- about €106
- You receive, on FareHarbor (reported)
- about €97, after card fees
A €100 ticket from a traveller who found you on Spot
A customer you wouldn’t otherwise have had. Spot keeps its commission (12.5% as standard, so €87.50 reaches you), paid into your Stripe account at booking. FareHarbor has no traveller marketplace to compare with; the closest thing is selling through OTAs, which typically take a much bigger cut.
Where they’re ahead, for now
- FareHarbor has been around since 2013 and connects to Viator, GetYourGuide, Google Things to Do and a large reseller network. It also handles waivers, pickups and rentals.
- Rezgo has low reported fees for in-person sales (0.9%) and a long track record (since 2007).
- Bókun is owned by Tripadvisor, so selling on Viator is its strength. If most of your bookings come from OTAs, look at it.
- ROLLER is built for venues: point of sale, memberships, waivers and cashless wristbands. Great for attractions; heavier than a tour company needs.
We’d rather you hear it from us. We’re working on OTA connections and Google Things to Do next.
Moving from FareHarbor takes minutes
- Register your company and connect your Stripe account for payouts.
- Paste your FareHarbor link. Spot brings over your experiences, photos, prices per customer type and weekly times, as drafts.
- Check everything, then switch Spot booking on per experience. Until you do, your Book buttons keep going to FareHarbor.
FareHarbor, Rezgo, Bókun and ROLLER are trademarks of their owners; Spot isn’t affiliated with any of them. Bókun’s prices are from bokun.io/pricing; the other companies don’t fully publish theirs, so those details come from public reviews and operators’ reports as of October 2026 and may differ for your business. Check with each company. Spot’s figures are our current prices for bookings through the Spot booking system.