Cookie policy
This page lists the cookies and similar browser storage the Spot Tours website uses. Non-essential ones stay off until you opt in, and you can change your mind at any time: . For how we handle personal data more widely, see the privacy policy. Questions: hello@spottours.co.uk.
Strictly necessary
Needed for the site to work: remembering your choices, keeping you signed in and taking payments safely. These are always on.
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| spot_consent | Spot Tours | Cookie | Remembers your cookie choice. | 180 days |
| spot_consent | Spot Tours | Local storage | Copy of your cookie choice. | Until you clear it |
| spot-web-v2:guest / spot-web-v2:<account> | Spot Tours | Local storage | Your saved city, favourites and bookings on this device. | Until you clear it |
| spot.cityManual | Spot Tours | Local storage | Remembers that you picked a city yourself. | Until you clear it |
| spotStaffLang | Spot Tours | Local storage | Language for guide and staff screens. | Until you clear it |
| spot.roleHome | Spot Tours | Session storage | Sends you to the right home screen after signing in. | Until you close the tab |
| spot.planCheckout | Spot Tours | Session storage | Holds a trip plan while you check out. | Until you close the tab |
| firebaseLocalStorageDb | Google Firebase | IndexedDB | Keeps you signed in. | Until you sign out or clear it |
| firebase-heartbeat-database | Google Firebase | IndexedDB | Firebase SDK health data (no identifier for you), written by the sign-in and database SDKs. | Until you clear it |
| __stripe_mid | Stripe | Cookie | Fraud prevention when you pay. Only set once a payment form opens. | 1 year |
| __stripe_sid | Stripe | Cookie | Fraud prevention when you pay. Only set once a payment form opens. | 30 minutes |
| m | Stripe (m.stripe.com) | Cookie | Fraud prevention when you pay. Only set once a payment form opens. | About 400 days |
Analytics
Help us understand how the site is used and fix problems. Only used if you choose “Accept all” or switch analytics on in Cookie settings.
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| _ga | Google Analytics (Firebase) | Cookie | Tells visits apart so we can count usage. | About 400 days |
| _ga_BY49S1V00D | Google Analytics (Firebase) | Cookie | Keeps session state for Google Analytics. | About 400 days |
| _gcl_au, _gcl_ls | Google (set by the Google Analytics tag) | Cookie | Google conversion linker, set by the Google tag. | 90 days |
| firebase-installations-database | Google Firebase | IndexedDB | Instance identifier used by Analytics. | Until you clear it |
| ph_<project>_posthog | PostHog | Cookie | Product analytics (only when PostHog is switched on for the site). | About 1 year |
| sentryReplaySession | Sentry | Session storage | Session replay, used to reproduce errors. | Until you close the tab |
Marketing and embeds
We don't currently use advertising pixels or embedded third-party content. If we add any, they will stay off unless you allow this category.
Services that don't set cookies on our site
- Sentry: Error reports when something breaks (no cookies).
- Google Firebase / Firestore / Cloud Storage: Loads tours, bookings and photos.
- OpenStreetMap: Map tiles on tour and route maps; the tile server receives your IP address.
- Filestack CDN: Serves some photos.
Clearing cookies
You can also delete cookies and site data in your browser settings. If you do, the banner will ask for your choice again.